And Warranty Claims
If you've got a broken bat on your hands and a warranty to go with it, you've come to the right place.
Making Your Bats Last
Sad to say, wood bats aren't made to last forever. (With a few incredible exceptions, as some of our fans will attest.) But it should come as no surprise that your skill and experience can make the bat last much, much longer.
A "Good Hit" vs A "Bad Hit"
The inevitable break is really no one's fault.
But when it comes to premature breaks, user error is often the culprit.
Every bat has a sweet spot, a section of the barrel designed to be hit. And sometimes players miss it. Sometimes by a little, sometimes by a lot.
A bad hit here or there isn't the end of the world, and certainly not the bat. There might be a slight ding to its lifespan, but our bats can take beatings just as well as they dish 'em out.
The important thing is that you're learning as you go.
A "Really Bad Hit"
There is one user error that can get very serious, very fast, and it's important you know how to avoid it.
A hit off the end of the bat, on or near the cupping, has the potential to do real damage.
This is because the force of the ball travels down the length of the bat rather than its width, coming to a head at the bat's weakest structural point, the handle.
This is most common when trying to get out in front of the ball and end up "cueballing" it. Doesn't make for a good play, and comes at a high price.
So, How to Avoid the Dreaded Break?
Well, for one, practice.
With a wood bat, you should have no trouble feeling it when you've hit the sweet spot. The material resonates in a way metal just doesn't.
Of course, instructors, coaches, and your peers can help you develop your technique, and you absolutely should avail yourself of their experience.
But repetition is the key to learning anything. It's not just you you're training. You've got to train your mind and body in tandem, developing the right muscle memory needed to find that sweet spot and find it consistently.
What Do I Do When I Get A Break?
If it's not too bad, many players simply tape up a break and use it as a practice bat. (Even taped up, a broken bat can't be used in actual games.)
Others will actually collect them, sort of like badges of honor showing off how long they've been playing. We've actually seen a few out there in glass cases, purportedly enshrined because they simply refused to break for years.
However, if you would like to have your bat replaced, there is a process.
Instructions For Warranty Claims
Your eligibility to receive a replacement bat will be dependent on two things:
- The Bat You Bought: you will want to check that your bat came with a warranty, such as those provided to our Elite Series, APEX Series and Viper Bamboo bats that have the optional reinforced handles.
- When You Bought It: you will want to check what length of your bat's warranty. If it has been a year, it is almost assuredly out of warranty.
If your bat is not eligible, it's time to look into getting a new one. Silver lining, you'll have the chance to try an entirely new customization, a new model and even a new series if you wish.
If you do qualify, simply provide us with your information and the pictures sampled here. (Please keep your pictures as close to, or under 1MB as possible.)